Lifeboat

Help & Support

Something wrong, or just a question? Email support@lucency.dev and a human (Róbert) will read it. Telling me the website it happened on helps a lot.

Email support

Lifeboat didn't save my text

The rescue card didn't appear

It only appears when Lifeboat is confident something was genuinely lost: the field held at least 25 words, the text is under a day old, you weren't the one deleting it, and you hadn't dismissed the card for that field in the last 24 hours. Sending a message in a chat box is understood as sending, not losing, so no card appears.

Your text is still saved either way — open Lifeboat from the toolbar and press Restore there.

Restore put my text on the clipboard instead

That happens when the original field no longer exists on the page — the site changed, or you're on a different page now. Paste it wherever you need it.

I bought Pro and the boats are still locked

How do I delete everything Lifeboat saved?

Remove the extension. Everything it stored goes with it, because nothing was ever stored anywhere else. To stop it on one site only, open Lifeboat there and press Pause.

Is my typing sent anywhere?

No. Details in the privacy policy — short version: your text never leaves your computer, and the only request Lifeboat can make is checking a Pro licence key you chose to enter.